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Improved connection times for predictive dialing · Cloud Releases

Providers
Google Cloud
Contact Center as a Service
Update

FeatureAug 21, 2026

Improved connection times for predictive dialing

Contact Center as a ServiceGCP · AI and Machine Learning

Improved connection times for predictive dialing

We reduced the connection time for predictive dialing to under two seconds to comply with CRTC and FTC regulations.

Read the original announcement

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