FeatureSep 11, 2026

Hubspot: Configure Do Not Call by phone number

Contact Center as a ServiceGCP · AI and Machine Learning

Hubspot: Configure Do Not Call by phone number

In HubSpot integrations, you can now configure Do Not Call for specific phone numbers instead of for an entire contact or company record. Opt-out matching is no longer case-sensitive.

Administrators: There's a new Do Not Call Configuration section in the CRM pane, located at Settings > Developer Settings (with HubSpot selected).

For more information, see Configure Do Not Call for HubSpot.

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This release addresses the following issues:
Fixed an issue where agents could be assigned more concurrent chats than their configured maximum limit when multiple chat offers arrived almost simultaneously.
Contact Center as a ServiceFixOct 8, 2026
Google Cloud CCaaS 6.19
We've released version 6.19 of Google Cloud CCaaS.
Contact Center as a Service

Hubspot: Configure Do Not Call by phone number

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Hubspot: Configure Do Not Call by phone number

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