This release addresses the following issues:

This release addresses the following issues:

• Fixed an issue where agents couldn't send new outbound emails.
• Fixed an issue where the disposition panel in the call adapter was incorrectly hidden or visible due to inconsistent state updates.
• Fixed an issue where direct inbound voicemails appeared multiple times in the History tab of the call adapter.
• Fixed an issue where voice callbacks were canceled at the end of operating hours instead of rolling over to the next day.
• Fixed an issue where using click-to-dial from a Salesforce case incorrectly overwrote the parent account's mobile phone number with the dialed number.
• Fixed an issue where ending a call resulted in significant latency or connection errors in the instance.
• Fixed an issue where hold music in call recordings overlapped live conversation.
• Fixed an issue where the deletion of a custom hours of operation group didn't appear in the Audit Dashboard.
• Fixed an issue in Zendesk integrations where the system mistakenly navigated from the active ticket tab to the customer profile page when a voice call ended.