Feature
Changes to OTP Messages for Spain Phone Numbers
Starting September 15, 2026, OTP messages sent to Spain phone numbers with the country code +34 no longer include customer-friendly names.
Date Announced: September 28 2026
Date in Effect: September 15, 2026
Details:
Beginning September 15, 2026, OTP messages sent to phone numbers in Spain (+34) no longer include customer-friendly names.
The SMS message uses the following format:
Your verification code is 123456.
Does This Impact Me?
This change impacts customers who send OTP messages to phone numbers in Spain (+34). Recipients will no longer see a customer-friendly name in the OTP message.
What Do I Need to Do?
No action is required to continue sending or receiving OTP messages. If you have documentation, user communications, or processes that reference the customer-friendly name in OTP messages, update them to reflect the new SMS format. For more information on OTP in SMS Text Messages, see OTP in SMS Text Messages.
Read the original announcement