Feature
Specify whether to reopen closed cases when the grouping is by Source Grouping Identifier
Specify whether to reopen closed cases when the grouping is by Source Grouping Identifier
You can now specify whether Google SecOps reopens closed cases when grouping alerts by Source Grouping Identifier. When the option is enabled and a new alert is received with a source grouping identifier of a case that was previously closed in Google SecOps, then Google SecOps reopens the case. For more information, see Configure alert grouping.
Read the original announcement