AWS Announces Amazon Connect Decisions

Today, AWS announces the general availability of Amazon Connect Decisions, an agentic AI planning and intelligence solution that helps supply chain teams shift from firefighting to proactive operations. Combining 30 years of Amazon operational science and 25+ specialized supply chain tools, AI teammates adapt to your business, learn from your team's decisions, and continuously improve operations. Amazon Connect Decisions can be used by businesses across retail, CPG, automotive, and industrial manufacturing industries, among others, that want to transform their supply chain operations without having to replace their existing systems.

AI teammates work 24/7 to harmonize demand signals into consensus forecasts, generate constraint-aware supply plans, and monitor operations across your supply chain — detecting variances, performing automated root cause analysis, and triaging thousands of exceptions, surfacing only what matters most based on your business priorities as actionable recommendations.

Click here to start a free trial or learn more about how Amazon Connect Decisions can help you make better decisions, faster, so your organization can prevent stockouts, reduce working capital waste, and transform supply chain performance.