Amazon CloudWatch Omni: AI-first observability for agents and applications

AWS announces the general availability of Amazon CloudWatch Omni, an evolution of Amazon CloudWatch. Omni is an AI-powered observability experience organized around your teams and the applications they run, so that you can observe and troubleshoot your applications and agents in one place. It combines the interoperability of OpenTelemetry with the scale and reliability of CloudWatch. And it meets you wherever you work: a standalone web experience with single sign-on (SSO) for your team, or a local IDE extension for getting hands-on with your agents.

With CloudWatch Omni, you create spaces in your central accounts to see telemetry across your AWS accounts and Regions, as well as other clouds, including Azure workloads. Omni automatically discovers services, maps dependencies, and surfaces golden metrics to help streamline your operational workflows. Using Omni, you can interact with telemetry however you prefer: via chat, through a guided point-and-click path in the console, or directly from a tool of your choice leveraging Agent Toolkit for AWS. Ask a question in natural language and Omni finds the relevant telemetry, builds dynamic views of the signals you care about, and helps you get to root cause powered by AWS DevOps Agent. Prefer to drive yourself? Point and click through the signals that matter most, whether you're investigating a degrading application or diving deep into a trace or evaluation.

Omni also features a dedicated agent observability experience with an evaluation-driven development workflow for AI workloads across frameworks including LangGraph, CrewAI, OpenAI Agents SDK, Vercel AI SDK, and Strands. For every prompt, model call, and tool invocation, Omni helps you evaluate quality and run experiments to validate fixes before you ship.

To get started, create your Omni space from the CloudWatch console, configure SSO, and sign in to the standalone web experience. Agent developers can install the free CloudWatch Omni extension for VS Code, Cursor, and Kiro to instrument, debug, and evaluate agents locally (no AWS account required). CloudWatch Omni is generally available in US East (N. Virginia), US West (Oregon) and Europe (Ireland). To learn more, see the Amazon CloudWatch Omni product page and documentation. For pricing, see the CloudWatch Omni pricing page.