AWS Marketplace now supports category-based notifications and multi-channel delivery for partners

AWS partners can now configure category-based notifications and multi-channel delivery for AWS Marketplace notifications through AWS User Notifications. Previously, partners received their AWS Marketplace notifications through their AWS account’s root email address or custom email aliases, with no way to select notification categories or route each category to the teams responsible for managing it. With this launch, partners can choose which contacts receive each notification category and how those notifications are delivered.

Four notification categories are available. Product listings notifications cover open product tasks, recurring scan findings for AMI and container products, and Vendor Insights security profile snapshots for SaaS products. Offers and agreements notifications cover private offers, reseller activity, professional services requests, agreement starts and cancellations, cancellation requests, and agreement creation failures. Payments and disbursements notifications cover payment requests, billing adjustments, invoice submission outcomes, payment failures, and disbursement issues. Account management notifications cover business and bank account verification actions, approvals, expirations, and rejections.

By default, notifications are delivered by email to the AWS account’s root email address. Partners can add recipients through additional email addresses and distribution lists. Partners can also receive notifications through the AWS Console Mobile Application or Amazon Q Developer in chat applications such as Slack and Microsoft Teams. After enabling managed notifications, partners can select the contacts and delivery channels that receive each category.

AWS Marketplace category-based notifications are available in all AWS Commercial Regions where AWS Marketplace is available. To learn more, see Managing email notifications for AWS Marketplace events in the AWS Marketplace documentation. To enable managed notifications, visit the AWS User Notifications console.