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  2. ›Google Cloud
  3. ›Customer Experience Agent Studio

Customer Experience Agent Studio

Build conversational AI with both deterministic and gen AI functionality.

AI and Machine Learning•Official page ↗

What's new 3

1–3 of 3

  1. Dialogflow CX: An issue in Dialogflow CX was identified where sensitive authentication tokens stored in conversational session parameters could be returned in…

    Dialogflow CX: An issue in Dialogflow CX was identified where sensitive authentication tokens stored in conversational session parameters could be returned in cleartext via DetectIntent API responses.

    Customer Experience Agent Studio•Fix•Sep 30, 2026

  2. All generative features: gemini-2.5-flash and gemini-2.5-flash-lite models will be deprecated by Dec 23, 2026.

    Upgrade to newer Gemini models such as gemini-3.1-flash-lite before the deprecation date.

    Customer Experience Agent Studio•Deprecation•Sep 30, 2026

  3. BidiStreamingAnalyzeContent API has become generally available (GA).

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    Customer Experience Agent Studio•Generally available•Sep 30, 2026